Effective Date: 01/01/2020
Welcome to Shawshank Kennels. By using our website and services, you agree to the following terms and policies.
We may collect the following information when you visit our website or use our services:
Name
Email address
Phone number
Mailing address
Pet information (breed, age, vaccination status, health conditions)
Payment information (processed securely through third-party providers)
IP address
Browser type
Pages visited
Cookies and tracking data
We use collected information to:
Respond to inquiries
Schedule services
Process payments
Provide updates regarding services
Maintain internal records
Improve our website and client experience
We do not sell or rent your personal information.
Payments are processed securely through third-party providers. Shawshank Kennels does not store full credit card information.
Our website may use cookies for analytics and functionality. You may disable cookies through your browser settings.
We implement reasonable safeguards to protect your information. However, no online transmission is guaranteed 100% secure.
You may request access, correction, or deletion of your personal information by contacting us at:
[Insert Contact Email]
By booking services with Shawshank Kennels, you agree to comply with all policies outlined here and any additional written service agreements signed prior to intake.
All services require accurate disclosure of your dog’s behavior, health history, and vaccination status.
Dogs must be current on required vaccinations.
Proof of vaccinations may be required prior to service.
Owners must disclose any known medical or behavioral concerns.
Shawshank Kennels reserves the right to refuse service for safety reasons.
Deposits may be required to reserve services.
Deposits may be non-refundable unless otherwise stated.
Full payment is due as outlined in your service agreement.
Late pickups may result in additional fees.
Cancellation policies may vary by service (boarding, training, grooming, whelping). Specific cancellation terms will be outlined in your service agreement.
Owner understands that working with animals involves inherent risks, including but not limited to:
Injury
Illness
Stress-related behaviors
Unpredictable reactions
By booking services, the owner voluntarily assumes these risks.
While Shawshank Kennels makes every effort to provide professional, effective training, no specific behavioral outcome can be guaranteed. Ongoing reinforcement by the owner is required to maintain results.
In the event of illness or injury:
Shawshank Kennels may seek veterinary care if the owner cannot be reached.
The owner is financially responsible for all veterinary expenses.
Emergency transport fees may apply.
Whelping services are supportive and non-veterinary in nature. Shawshank Kennels does not provide medical diagnosis or treatment.
Owner is responsible for damage caused by their dog to property, equipment, or other animals if resulting from undisclosed behavior.
Shawshank Kennels shall not be liable for:
Pre-existing medical conditions
Illnesses common in kennel environments
Injuries resulting from normal canine interaction
Unforeseen medical emergencies
Liability is limited to the cost of services rendered.
Unless otherwise requested in writing, Shawshank Kennels may use photographs or videos of dogs for:
Website
Social media
Marketing materials
No personal owner information will be shared without consent.
Shawshank Kennels reserves the right to update this policy at any time. Updates will be posted with a revised effective date.